• Special order is a service to locate a breed and gender, a color of the puppy you want. Since a puppy is a living animal, no puppy is going to look the same. However, we can locate the similar ones to what we had previously for sale.

  • Once $1,000 deposit is made, the service to locate the puppy will start. Once we locate the particular puppy, the client will have first priority before the post goes up on our sales channel. The client has two hours to decide whether to keep or pass on the puppy. 

  • If the client is happy with the puppy, the $1,000 deposit is applied toward the puppy price and the remaining balance becomes due in one (1) calendar day / 24 hours.

  • If the client is unhappy with the puppy we present, they are welcome to pass on the puppy and wait for the next available puppy. If two hours have passed upon presentation, it is considered to pass on the puppy. 

  • The client will have privilege of passing the puppy two times before this privilege goes away. The $1,000 deposit paid does not expire.

  • Please consult with your sales associate for a duration of locating the puppy. Some breed/color/gender can have waiting list in place.

  • Please do NOT place the order if you are unsure or not committed to purchase.

  • Please take a note that there will be $50/day hotel fee from the day of deposit if the cancellation takes place. If the flight has been booked, the booking fee will not be reimbursed.

  • $1,000 deposit is a payment for the locating the particular puppy. It is a service fee and is not refundable.